Process mining is a widely-used technology to model, analyze, and optimize business processes. Industry leader Celonis compares it to “an MRI that shows how your processes actually run — not how you think they run.”

Every step of a business process leaves a digital footprint in your transactional systems in the form of event log data. Process mining software works by using this event log data to create a living picture of what your actual processes really look like — which, according to Celonis, doesn’t always match the definition you might have worked out in process mapping workshops.

Celonis uses the event log data from process mining to create a digital twin of your business processes, helping you visualize every move your business makes in real time.

“The digital twin shows you your processes as they really are, allowing you to uncover opportunities for value, and to identify and fix inefficiencies,” according to the company. “The beauty is that it can apply to any process for each system.”

Just a decade ago, process mining was an academic theory. Today, it’s a well-established business technology, used by thousands of organizations around the world, with hundreds more starting every day.

It’s been widely recognized — by enterprises, analysts, and the media— as the best way to truly understand your business processes, according to Celonis.

Professor Wil van der Aalst, Celonis’s chief scientist, calls process mining “the bridge between data science — which includes algorithms, machine learning, data mining, and predictive analytics — and process science, which covers operations management and research, business process improvement and management, process automation, workflow management, and optimization.”

Making your business processes run better has a well-proven, immensely positive impact on your top line, bottom line, and green line.

This article is an excerpt from the November 2024 issue of Supermarket Perimeter. You can read the entire Process Mining feature and more in the digital edition here.