Supermarket Perimeter
www.supermarketperimeter.com/articles/7866-price-sensitivity-among-consumers

Inflation: how much more will consumers pay?

02.24.2022

Consumers will stop buying a product when its original price has risen by an average of 40%, according to a new survey commissioned by specialist PR agency Ingredient Communications and conducted by SurveyGoo.

Just over 1,000 US and United Kingdom consumers answered a series of questions designed to reveal just how price-sensitive they really are. As many as 94% of participants said they had noticed their food shopping bills going up in the previous three months, with 79% stating they believed supply chain problems such as driver shortages were to blame.

Respondents were then asked to select the point at which they would stop buying a selection of food, beverage, and nutrition products due to price rises, using a scale of +5% to “I would buy this product whatever the price.”

High quality ingredients are key. The survey findings indicate that consumers are happy to shop around in order to offset the impact of upward price pressures. Nearly half of respondents (48%) said they had switched to a cheaper brand in the previous three months as a result of price rises, while 26% said they had changed to a retailer’s own-label version of the same product.

“For basic goods, even a large percentage price increase might still only be a matter of cents or pennies. By contrast, a small percentage increase in the cost of a premium nutrition product might be measured in dollars or pounds,” explains Richard Clarke, managing director of Ingredient Communications.

Overall, the results indicated that shoppers were more immune to price increases for low-cost staple goods. For example, the category in which consumers were least price sensitive was milk (dairy), which could increase in price by an average of 65% before respondents would stop buying it. This was followed by bread (62%) and fresh vegetables (60%).